Mold-Masters opens second service facility in US

Supplier of hot runners Mold-Masters has announced the opening of a new full-service customer support centre in the US, in Phoenix, Arizona. It adds that this strategic expansion strengthens its aftermarket capabilities across the Southwestern US and Northern Mexico. It also has a service facility in Madison Heights, Michigan, that will continue to support customers in the Eastern US and Canada.
The Phoenix facility is fully equipped to provide aftermarket services, including:
- Spare Parts
- Technical Support
- Service & Repairs
- System Cleanings
- Refurbishments
- Preventative Maintenance
- Training Programs
Mold-Masters adds it can offer faster turnaround times and more convenient access for regional customers.
“Opening a new service center in Phoenix is about getting closer to the people who matter most - our customers. As a company that offers industry-leading global service and support, we know that rapid response to reduce production downtime makes all the difference,” said Jim Barrett, Vice President & General Manager, Americas – Mold-Masters & DME.
Mold-Masters is owned by Hillenbrand, a global industrial company that provides engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world.
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